Article ID: 63328
Article Type: Troubleshooting
Last Modified:
Windows Network Share Backups May Fail with Access Denied Error
Windows network share backups may fail during the scan phase with an "Access Denied" error.
To resolve this issue, download and install Commvault hotfix 2417 on all access nodes used for Windows network share clients in the CommCell environment. For more information on installing hotfixes, see Installing Maintenance Releases.