Article ID: 63548
Article Type: Troubleshooting
Last Modified:
Jobs fail to start due to a variation of the error message Error Code 19:757 [] activity for [] is disabled. The job will not run.
This issue shows up when a Backup or Restore job fails to start showing Error Code 19:757.
The error description will provide greater context with the details in the two sets of brackets.
Bracket one: This will show which type of activity is disabled on the subclient (for example, Backup or Restore)
Bracket two: This will show the name of the entity that is disabled (e.g. Agent, Client, Client Computer Group, or CommCell).
The error is displayed because some form of activity is disabled for the subclient in the Job.
As an example, ,you will receive this error if you are running a Backup Job against a subclient, but that subclient is a member of a Client Group that has Backup Activity disabled.
Based on the details in the two brackets, there are a few ways to proceed: