Article ID: 67611

Article Type: Troubleshooting

Last Modified:

Performing a Salesforce restore operation on an object record that has a duplicate field value produces an error.


A restore operation with a duplicate value on an object record does not run and the following error appears:

Custom_object__c record 0033M00000ERamGQAT was not updated. Error message: DUPLICATE_VALUE:duplicate value found: ID__Field__s duplicates value on record with id: 0033M00000OY8DA:--


A restore operation produces an error on an object record because there is a duplicate field value for a field that requires a unique field value.


In Salesforce on the object record, change the duplicate field value to a unique field value, and then save the change.

If you cannot change the field value in Salesforce, go to Setup > Duplicate Rules, and then disable the duplicate rule correlating to the field that produces the error.

1 Commvault Way, Tinton Falls, NJ 07724 Sitemap | Legal Notices | Trademarks | Privacy Policy
Copyright © 2022 Commvault | All Rights Reserved.