Article ID: 67630

Article Type: Troubleshooting

Last Modified:

Performing a Salesforce restore operation on data with a converted Lead produces an error.


A restore operation does not run and the following error appears: CANNOT_UPDATE_CONVERTED_LEAD:cannot reference converted lead


A restore operation produces an error because a converted Lead cannot be updated. A converted Lead cannot be updated if an operation attempts to modify certain fields, or if the proper Salesforce permissions are not enabled.

The following converted Lead fields cannot be modified:

For more information, see Mass Update Lead fields on converted Leads.


From Salesforce setup, enable the View and Edit Converted Leads permission. For more information, see Let Users View and Edit Converted Leads.

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