Backups fail when CVD process stops on the computer that has AIX 7.2 operating system installed

Article ID: 69190

Article Type: Troubleshooting

Last Modified:

If the CVD process stops on a computer that has AIX 7.2 operating system installed, backups fail.

Symptoms

The CVD process stops, and the following error message appears:

CVD_CVSESSION_ERROR: Failed to receive disconnect request from remoteHost

Causes

The CVD process stops because multithreaded applications on AIX 7.2 use pthread locking services that either core dump or hang.

Resolution

Install APAR IJ30808.

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