Additional Settings that contain suffix UNTIL will be automatically hidden in the GUI

Symptoms : Additional Settings that contain suffix UNTIL will be automatically hidden in the GUI (disappear after being added).

-. The Debug level for certain module can be added from GUI. For example, CVMA with Debug Level 5.

- Once the debug level is added, the following parameters are created at /etc/CommVaultRegistry/Galaxy/Instance001/EventManager/.properties file on client-server including the one with suffix UNTIL. By checking the O/S registry, you can confirm that the keys have been added. CVMA_DEBUGLEVEL 5 CVMA_DEBUGLEVEL_UNTIL 1692755038 CVMA_DEFAULTLOGFILEBACKUPS 50 CVMA_MAXLOGFILEBACKUPS 20 CVMA_MAXLOGFILEBACKUPS_UNTIL 1692755038 CVMA_MAXLOGFILESIZE 20

- The UNTIL Keys (for example, CVMA_DEBUGLEVEL_UNTIL) have a default time of 7 days. To extend the time duration, manually modify the registry key value. Alternatively, you can re-add after 7 days.

- To change the date and time on the Advanced Client Properties window, suffix UNTIL can be added from CommCell Console GUI (Add Additional Settings screen).

-. And it will update CVMA_DEBUGLEVEL_UNTIL parameter with the new value in /etc/CommVaultRegistry/Galaxy/Instance001/EventManager/.properties. CVMA_DEBUGLEVEL 5 CVMA_DEBUGLEVEL_UNTIL 1693443600 CVMA_DEFAULTLOGFILEBACKUPS 50 CVMA_MAXLOGFILEBACKUPS 20 CVMA_MAXLOGFILEBACKUPS_UNTIL 1692755038 CVMA_MAXLOGFILESIZE 20 CVMA_MAXLOGFILESIZE_UNTIL 1692755144

- However, the additional setting (for example, CVMA_DEBUGLEVEL_UNTIL) contain suffix UNTIL that will be automatically hidden in the GUI (disappear after being added)

Resolution

- There is an update in FR31 to change this default behavior which allows customers to show/hide these keys. - It is permitted to add or modify Commvault additional settings (registry keys) directly in the registry with Commvault supports approval / permission. - The disclaimer on documentation.commvault.com 'Do not manage registry keys using Regedit on Windows computers or the .properties file on UNIX computers' is a recommendation to our customers who are leveraging additional settings in their environment. https://documentation.commvault.com/2022e/expert/8677_additional_settings_overview.html Caution: You must not manage registry keys using Regedit on Windows computers or the .properties file on UNIX computers.

Additional Resources

Log Cuts : CommServ \ EvMgrS.log ---- Snip Start ---- 7484  21a4  08/16 11:53:53 ### CvRegistryManagerSvr::saveRegistryKeysFromCLI() - Found new keys. Requires Registry keys push to client. 7484  3c    08/16 11:53:54 ### Created Thread to Populate the Registry Key settings ---- Snip Stop ----